Our Promise
Best People
We hire the best people available from all over, then provide them with ongoing structured training, along with the best tools, support, processes, and leadership.
Fast Response
We have invested in the best support tools and people in the market to deliver our clients the responsiveness they need – whether for a single ticket or an engineering project.
Expert Advice
Our technical teams have considerable experience designing and supporting solutions across the full spectrum. You gain the benefit of balanced advice without any vendor bias.
Zero Risk
Capital Techies works with clients to eliminate risks from technical infrastructure and support. Our flexible terms and guarantees remove commercial risks and our partnering approach removes employee and key-man risks.
Our Values
Seek first to understand
We seek first to understand, before we do anything else. It is only through listening that we know we’re working on the right things. We read the question, we understand the instruction, and we take the time to clarify if we’re not sure.
Wow the customer
We are genuinely interested in our customers as people and how we can meet their needs in thoughtful and unexpected ways. We understand that “Wow” is not about meeting a target, it’s about making connections and building valuable, long-lasting commercial relationships.
Succeed together
We find a way to succeed where others fail by collaborating with our team and our customers. By working together we can be agile, smart, experienced, and innovative. We don’t get stuck behind obstacles and we celebrate our successes together.
Seek first to understand
We seek first to understand, before we do anything else. It is only through listening that we know we’re working on the right things. We read the question, we understand the instruction, and we take the time to clarify if we’re not sure.
Call it out
We have the courage to voice our opinions openly, transparently and without politics. We know how to disagree in a respectful and productive way. We hold each other accountable for our commitments, and we’re comfortable asking for help.
Strive to be fair
We believe that all agreements should be mutually beneficial. We are always fair to our customers and colleagues and we expect them to be fair to us. We initiate difficult conversations when required, in order to promote and ensure fairness.
Never stop growing
We seek opportunities to take on new challenges and new responsibilities. We believe that when we challenge and stretch ourselves, we have an opportunity to develop and improve.
The Smarter Alternative
Capital Techies is the smart alternative IT provider for small to mid-sized businesses throughout the globe. Our clients expand to 18 different countries and just about every time zone. We provide value-driven IT solutions by combining enterprise quality infrastructure, best practice tools and processes, and strategic IT advice with personal service and fast response.
Capital Techies assist a wide variety of companies, with most of our clients between 20 to 500 end-users.
IT Support
Virtual CIO
Security
Cloud
Communications
End User Computing
IT Support
Connectivity
Or just call us, we’re ready to talk on 571-982-6000
For more details about the best IT Support Plan for your organization, speak with our team now.
