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ABOUT

We’re a responsive, client-focused and award-winning Managed Service Provider, helping clients achieve success and transformation through their IT and communications.

It’s not about us, it’s about you

In any service-based business, delivering exceptional customer experience is key to success, and Capital Techies is no exception. Every day we’re tasked to resolve the technology troubles of our clients. Ultimately, what makes us unique is our team of dedicated professionals that works tirelessly to provide top-quality IT support to our clients in Washington DC. We take a very human approach to running our business, knowing that not every problem can be resolved immediately, but we work persistently for you to ensure you have the tools and resources to run smoothly.

Putting you first

Our foremost goal is to help you achieve success using technology, whether you need full management of your IT or you want to complement your internal IT team.

Since we were founded in 2005, we’ve learnt that whatever we do, unless the service we provide actually helps you run your business in a reliable, efficient and effective way, everything else is hot air.

Capital TEchies TOP IT CONSULTANTS

Discover more about us

Our journey so far

Our story starts with a two-man team in Washington DC, over a decade ago in 2005. Since then, we’ve grown a lot, and we’re now the number one Managed Service Provider in the Washington DC metro area, ranked in the in the US and worldwide.

A unique culture

Over the years, we’ve developed a unique people-first culture, built upon our four company values. Our employees are happy, supportive and genuinely enjoy what they do.

Get award-winning service

We’re extremely honoured to have been recognised with a range of regional, national and industry awards.

Meet the leadership team

Our leadership team ensure we remain on a path of continuous improvement at the forefront of technological innovation.

Why work with us

Though technology driven, we’re service led. Our customers are our number 1 priority and we strive to deliver them a service experience second to none.

5-Star Accredited Service Desk

Industry Leading Systems & Tools

Mature Services & Processes

SDI, ITIL, ISO Best Practice

Certified & Experienced Team

Your Strategic IT Partner

Voting with feet

In the IT Managed Services industry, if people are unhappy with their provider they will go elsewhere fairly sharpish.

The reasons for change may be to do with value for money, speed of response, technical capability, or just people and the way that service is provided.

We’re proud of our excellent client retention rate – and with our detailed client reporting and service delivery KPIs, you’ll always be sure we’re keeping our promises, delivering excellent service and value for money.

Our Clients

Aligning technology with business goals we deliver market-leading services locally and nationwide. We’re strategic MSP partners to 100’s of customers across diverse markets including Non Profits, Medical, Education and Small Businesses.

Capital Techies Mckinsey.org
Capital Techies Arlington County Public Schools
Capital Techies Managed Service Provider Washington DC

At Capital Techies, we’re passionate about people.

We know the key to our clients achieving great things is our employees achieving great things. In our opinion, employee and client satisfaction go hand in hand.

We’re committed to staff development and providing our employees with the best experience and skills, so they can offer our clients the best service.

From employee recognition awards and rewards, to internal development pathways and career progression, it all contributes to our extremely low staff turnover rates and happy workforce.

We only partner with the best

Welcome to Capital Techies

We’ve invested in modern and inspiring facilities, where our staff and visitors can thrive and flourish, and enjoy coming to work every day. Conveniently located in Falls Church, Virginia, our spacious offices reflect our company values which are embedded throughout.

We’re an award winning MSP

Though technology driven, we’re service led. Our customers are our number 1 priority and we strive to deliver them a service experience second to none.

Capital Techies best IT Service Provider Clutch

Top IT Service Firms

Clutch 2019

Winner, Best Small Enterprise Managed Service Provider

IT Service & Support Awards 2019

Rising Start Award

MSP Innovation Award 2019

5,607

Service Desk Tickets Opened

5,460

Service Desk Tickets Resolved

63%

Same Day Resolution

94%

SLAs Met

97%

Customer Satisfaction

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Or contact us to discuss your needs further by calling 571.982.6000 to speak to a Capital Techies specialist.