Flat-rate IT support, cybersecurity, and Microsoft 365 management for Rockville businesses — with a 30-minute response SLA and engineers who show up on-site when it matters.
Rockville anchors the I-270 biotech corridor: labs and life-science firms with FDA-regulated data, county-adjacent professional offices, and medical practices along the Pike. Compliance is the through-line – HIPAA, GxP-adjacent documentation, and grant requirements shape how we build IT here.
Lab instruments that can’t go down, research data that can’t leak, and grant cycles that don’t wait for IT tickets – I-270 corridor science runs on infrastructure most MSPs have never touched. We have.
Capital Techies has served 1,000+ organizations over 20 years, supporting 20,833 end users with 91.3% of tickets resolved the same day — from our Bethesda office, 15 minutes up Rockville Pike from Rockville. No lock-in contracts; we earn the relationship monthly.
Your current provider answers when they get around to it. Our SLA is 30 minutes – contractually, not aspirationally – and 91.3% of tickets close the same day.
If EDR, email protection, MFA, and training show up as add-on line items, you are buying theater. Our base agreement includes the full stack.
The single IT guy – internal or vendor – is a business risk with a resignation letter. You get a documented environment and a dedicated team.
While your team retypes data between systems, someone in Rockville is automating it. We deploy Copilot and AI workflows inside your security boundary – productivity without the data leaks.
A backup that has never been restored is a hope, not a plan. We run scheduled restore tests and show you the results – before ransomware runs the test for you.
Premiums up, questionnaire longer, and half the answers are “I think so?” We implement what underwriters require and hand you audit-ready evidence.
Tickets get closed but the migration, the Wi-Fi fix, the phone system – they drift for months. Our projects have fixed prices, owners, and end dates.
Overlapping licenses, mystery line items, and software nobody uses. We audit the stack, cut the waste, and put every dollar on one clear invoice.
Day one, no laptop, no logins, no access – a terrible first impression and lost payroll. Our zero-touch onboarding ships machines pre-configured, accounts ready before they walk in.
Services
Flat-rate, everything included: help desk, monitoring, patching, and on-site support.
24/7 SOC monitoring, MDR, email security, and awareness training – included, not upsold.
Licensing at CSP rates, Intune, Copilot readiness, and migrations off GoDaddy or on-prem.
Azure migrations, tested-restore backup, and disaster recovery that actually recovers.
Teams Rooms and Zoom Rooms designed, installed, and supported.
CAT6/6A, fiber backbones, Wi-Fi design, and certified installation.
Industries
Lab IT, instrument networks, and data integrity for FDA-regulated environments.
Risk assessments, BAAs, and audit-ready documentation built into support.
The Process
Tell us what hurts. We listen, no pitch.
We map your environment, risks, and quick wins – findings are yours to keep.
Immediate fixes land within days of signing, not months.
30-minute response, quarterly strategy, and a team that knows your network.
Reviews
FAQ
Our Bethesda office is 15 minutes up Rockville Pike from Rockville. Remote response carries a 30-minute SLA; on-site dispatch for hardware and network work typically lands same-day or next morning.
Most Rockville businesses invest \$125-\$250 per user per month depending on security and compliance needs — a flat rate covering help desk, monitoring, security, and strategy. We quote after a free assessment, not before.
Both. Full outsourced IT for teams without internal staff, or co-managed support that adds tooling, after-hours coverage, and escalation depth behind the person you already have.
HIPAA for medical and dental practices, CMMC for defense contractors, SOC 2 readiness, and cyber-insurance questionnaires. Compliance work is built into the engagement, not sold as an extra project.
Yes — shadow-AI discovery, Microsoft Copilot deployment inside your tenant boundary, and usage policies your team will actually follow. Start with Is AI Safe for Business?
A certified Tier-3 consultant reviews your network security, backups, compliance posture, and improvement areas — no obligation, no pushy sales tactics, and the findings are yours to keep.
15 minutes with a senior engineer — not a salesperson. Call 571-982-6000 or book below.
Also serving: Silver Spring · Chevy Chase · Bethesda (main office)