Supporting Medical Offices in the Washington DC Metro area for 15+ Years
Unlimited Remote & On-Site IT Support
Certified, Local Tech Support Team
Proactive Maintenance Included
Quarterly Review of All IT Needs
Everything is Included, No Hidden Fees
Why Is Capital Techies The Right IT Service Provider For Your Medical Office?
We’re EMR/EHR System Experts
You need a service provider with the specialized expertise in the software, hardware, and systems that you rely on to keep your practice running, and that’s why we’ve spent more than 10 years developing a team and protocol that can provide unmatched service to medical office. We’re experts in the systems you use, like EMR and EHR software, and depend on.
24/7 Live Support with a Dedicated Account Team
Your practice needs a reliable, trustworthy IT support company that responds immediately when you need it. Our team in available 24 hours a day, every day, and handles your requests quickly and professionally. Our specialist medical office team anticipates problems before they happen, and makes recommendations on how to best use your medical office technology.
We’re HIPAA and HITECH Experts
Your data and its protection is paramount in your practice, and we understand that. Our clients are protected with industry-leading security software, tools, and processes. We specialize in backup, business continuity, and handling compliance for medical and dental offices.
One Price. All Inclusive.
Sick of unexpected bills and non-stop emergencies? We’ll put an end to that, with a custom agreement for your firm. Everything is included: day-to-day support, medical office, server and network management, email, security, backup, and a dedicated account manager to ensure your satisfaction.
The Next Step Is Getting Your Free, Instant Quote.
Fill out the form at the top of the page, and we’ll send you a proposal right away.
Capital Techies is Your Dependable, Reciptive IT Services Partner
Dr. John Bernstein
Don’t think twice—hire Capital Techies immediately. Not only have they provided excellent IT Support for my office for five years, but they were also a key player in my expansion to our new surgical center. They saved us nearly $25,000 in IT-related expenses and made the decision-making process easy to understand. I highly recommend Capital Techies to a growing medical practice—they’ve been an excellent trusted partner of my office.
Dr. Alice Pearlman
Our medical office has four doctors, and about 20 staff, so anytime our system is down, it’s a crisis.Capital Techies handles our support professionally and proactively, making sure we carry out the right decisions for our business. Over the past year, we’ve saved over $12,000 on IT-related expenses, and our business continues to grow with Capital Techies’ help. I highly recommend them to medical practices in Washington DC for IT Support.
How Does It Work?
Free IT Assessment
You’ll meet with one of our IT consultants, and an engineer will perform a detailed review of your network.
We’ll present the results of our IT Assessment, along with options on how we can support your business.
We’ll set the initial expectations, and make a plan to seamlessly transition to IT support to Capital Techies.
Our team will visit your office location(s), document the environment, and deploy our management tools.
We’ll commence supporting your business, and we’ll arrange regular meetings to proactively make IT decisions.
What IT Services Are Provided?
Unlimited Help Desk Support, 24 Hours A Day.
You and your medical practice staff have access to our team, at any time, for all of your tech-related problems. Whether it’s a problem opening a file or email, navigating to a specific website, or any of the many other minor day-to-day issues, our team is ready. We understand a prompt response, and a definitive resolution is paramount, and our team is trained to support you accordingly.
Prompt response, rapid resolution, professional experience.
Your Computers: Protected, Updated, Supported.
You rely on your desktop or laptop everyday, so ensuring it’s always up and running is essential. Our team will monitor, protect, and support your entire business’ fleet of workstations, ensuring they’re always operational and available to your team. We’ll keep a detailed inventory, deploy industry-leading anti-virus and anti-malware software, and install critical security patches and updates on a regular basis.
A secure and updated workstations ensure productivity and efficiency.
Server Management, Support, & Protection.
Your server infrastructure is a complex and mission-critical system. Our team is capable of handling any type of environment, and certified by Microsoft, VMware, Dell, EMC, HP, IBM Lenovo, Citrix, Cisco, and several others. We’ll ensure your data is protected, your uptime is consistent, and your server environment is regularly monitored and updated.
Secure & Protected Infrastructure Ensure Consistent Health and Uptime.
A Secure & Redundant Network Is Essential.
The network is the backbone of your IT environment, and its stablity and security ensure reliable uptime, and immediate access for the users. From your firewall, switches, wireless access, and all your data cabling – our team is a turnkey solution. We have experience is all the leading industry technologies, including Cisco, Meraki, Ubiquiti, HP, Netgear, and several others.
Allow us to untangle your network mess, and make it a useful asset.
100% Email Uptime – Guaranteed.
It’s hard to imagine running your business without email anymore – it’s crucial you have access all the time. We specialize in Office365, Google for Business, Microsoft Exchange, Outlook, and all the most common email technologies. We’ll verify email is configured correctly, to protect against space and phishing attempts, and we’ll recommend filtering software like Mimecast or AppRiver, to futher secure your mail.
We’ll make sure you have access to your email – always.
We’ll Support Your Phones & Mobile Devices.
Are you tired of dropped calls, unclear signal, or dealing with your phone vendor? We’ve got you covered. Whether you have 1 or 1000 phones, our team can help you manage and recommend the best solutions.
How about mobile devices? Our centralized, mobile device management (MDM) platform will ensure you know exactly where all your computer-issue cell phones and tablets are, how they’re being used, and ensuring they’re safe and secure.
Phones & Mobile Devices are part of the deal – we’ll take care of them for you.
Proactive Monitoring & Maintenance.
Here’s our secret: we’d rather maintain your environment, rather than fight fires when something breaks. So we install management software to alert us when something might be wrong, and fix it before it breaks. We’ll apply critical security patches and updates weekly, and you’ll never have to worry about software not being up to date.
Prompt response, rapid resolution, professional experience.
How Are You Protecting Your Data?
Cybersecurity is a hot topic, but how are you ensuring your information is secure and impervious to harm? Our clients know they have a team of IT security professionals guarding their infrastructure with state-of-the-art software and industry-leading operating procedures. From basic anti-virus and anti-malware, ransomware protection, network-level filtering, encryption, two-factor authentication, and many more; we employ an arsenal of tactics to protect your information.
Don’t ignore proper network security – it’s essential to your success.
Business Continuity (Backup) Done Right.
When all else fails, you have to rely on a proper business continuity solution, also know as your BDR Device (Backup & Disaster Recovery). The ability to recover data that has been compromised, lost, or corrupted can determine the whether or not your business can continue operating. We protect your data with infrastructure that allows you to restore files, server, or entire environments in minutes. We’re also prepared for hurricanes and other nature disasters, to ensure your business keeps working, despite mother nature’s plans.
Your backup is your lifeline – ensure you have a business continuity plan.
What can you expect?
Peace Of Mind – Around-the-clock monitoring to ensure consistent uptime.
Less Downtime – We’ll anticipate failures before they happen, and proactively resolve them so they don’t affect your business.
Fewer Disruptions – Maintenance services can be performed remotely, and overnight, so you can focus on your business, not on IT.
Predictable Budgeting – Our all-inclusive unlimited IT services are fixed price so you’ll pay the same amount each month.
Leverage Technology Better – We’ll provide insight as to how to improve your systems so your business is always on top.