Non Profit IT Support
Elevating Your Non-Profit with Reliable IT Support
Professional, Washington DC-based Tech Support Team
24×7, Unlimited On-Site & Remote Support for ALL users
Partners with TechSoup
Quarterly Review of All IT Needs
Everything is Included, No Hidden Fees
Why Choose Capital Techies for Your Non Profit IT Support?
Giving Affordable, Reliable Non-Profit IT Support to Those That Serve Others
Capital Techies provides leading-edge technology solutions to meet the unique needs of non-profit organizations in Washington DC and across the Globe. Protecting and preserving data while making it accessible to staff and volunteers is a major IT issue for many non-profits. We provide Non Profit IT Support & impartial technology consulting, on-going IT support and proactive management that address the challenges you face every day and fit even the tightest of budgets.
Complete Day-to-Day Management of Your IT Systems
Managed IT services from Capital Techies provide a comprehensive solution for all of your 501c3 organization’s IT needs. From urgent help desk support to long-term technology planning, our services provide the support you need to keep your systems running so that you can stay focused on your mission.
Importance of TechSoup for Budget
An organization called TechSoup can offer a much-needed helping hand to associations and non-profits in overcoming IT cost issues through access to donated IT equipment and discounted business applications. For more information view the Capital Techies blog post:
One Price. All Inclusive.
Sick of unexpected bills and non-stop emergencies? We’ll put an end to that, with a custom agreement for your medical practice. Everything is included: day-to-day support, server and network management, email, security, backup, and a dedicated account manager to ensure your satisfaction.
The Next Step Is Getting Your Free, Instant Quote.
Fill out the form at the top of the page, and we’ll send you a proposal right away.
Capital Techies is Your Knowledgable, Responsive IT Support Partner
Jonathan Alvarez
Our firm switched to Capital Techies after dealing with the same unreliable company for years. They understand that our network must be operational at all times, and that our attorneys need immediate access to help when they need it. We’re confident in our selection of Capital Techies because they consistently deliver on their promises, and are actively protecting and managing our network.
Cheryl Jones
Capital Techies was referred to us by another law firm after our IT guy failed to show up for a week after a major disaster. Capital Techies’ team arrived on-site within an hour of our call and resolved the issue by the end of the day. We’ve since implemented a backup system that allows us to focus on running our law firm, and not on whether our data is safe. I now regularly recommend Capital Techies to other law firms.
How Does It Work?
Free IT Assessment
You’ll meet with one of our IT consultants, and an engineer will perform a detailed review of your network.
Proposal Meeting
We’ll present the results of our IT Assessment, along with options on how we can support your business.
Kick-off Meeting
We’ll set the initial expectations, and make a plan to seamlessly transition to IT support to Capital Techies.
On-Boarding
Our team will visit your office location(s), document the environment, and deploy our management tools.
Quarterly Review
We’ll commence supporting your business, and we’ll arrange regular meetings to proactively make IT decisions.
What IT Services Are Provided?
Unlimited Help Desk Support, 24 Hours A Day.
Your firm will have access to our team anytime, for any tech-related problems. Whether it’s a problem opening a file or email, navigating to a specific website, or any of the many other minor day-to-day issues, our team is ready. We understand a prompt response, and a definitive resolution is paramount, and our team is trained to support you accordingly.
Prompt response, rapid resolution, professional experience.
Your Computers: Protected, Updated, Supported.
You rely on your desktop or laptop everyday, so ensuring it’s always up and running is essential. Our team will monitor, protect, and support your entire business’ fleet of workstations, ensuring they’re always operational and available to your team. We’ll keep a detailed inventory, deploy industry-leading anti-virus and anti-malware software, and install critical security patches and updates on a regular basis.
A secure and updated workstations ensure productivity and efficiency.
Server Management, Support, & Protection.
Your server infrastructure is a complex and mission-critical system. Our team is capable of handling any type of environment, and certified by Microsoft, VMware, Dell, EMC, HP, IBM Lenovo, Citrix, Cisco, and several others. We’ll ensure your data is protected, your uptime is consistent, and your server environment is regularly monitored and updated.
Secure & Protected Infrastructure Ensure Consistent Health and Uptime.
A Secure & Redundant Network Is Essential.
The network is the backbone of your IT environment, and its stablity and security ensure reliable uptime, and immediate access for the users. From your firewall, switches, wireless access, and all your data cabling – our team is a turnkey solution. We have experience is all the leading industry technologies, including Cisco, Meraki, Ubiquiti, HP, Netgear, and several others.
Allow us to untangle your network mess, and make it a useful asset.
100% Email Uptime – Guaranteed.
It’s hard to imagine running your business without email anymore – it’s crucial you have access all the time. We specialize in Office365, Google for Business, Microsoft Exchange, Outlook, and all the most common email technologies. We’ll verify email is configured correctly, to protect against space and phishing attempts, and we’ll recommend filtering software like Mimecast or AppRiver, to futher secure your mail.
We’ll make sure you have access to your email – always.
We’ll Support Your Phones & Mobile Devices.
Are you tired of dropped calls, unclear signal, or dealing with your phone vendor? We’ve got you covered. Whether you have 1 or 1000 phones, our team can help you manage and recommend the best solutions.
How about mobile devices? Our centralized, mobile device management (MDM) platform will ensure you know exactly where all your computer-issue cell phones and tablets are, how they’re being used, and ensuring they’re safe and secure.
Phones & Mobile Devices are part of the deal – we’ll take care of them for you.
Proactive Monitoring & Maintenance.
Here’s our secret: we’d rather maintain your environment, rather than fight fires when something breaks. So we install management software to alert us when something might be wrong, and fix it before it breaks. We’ll apply critical security patches and updates weekly, and you’ll never have to worry about software not being up to date.
Prompt response, rapid resolution, professional experience.
How Are You Protecting Your Data?
Cybersecurity is a hot topic, but how are you ensuring your information is secure and impervious to harm? Our clients know they have a team of IT security professionals guarding their infrastructure with state-of-the-art software and industry-leading operating procedures. From basic anti-virus and anti-malware, ransomware protection, network-level filtering, encryption, two-factor authentication, and many more; we employ an arsenal of tactics to protect your information.
Don’t ignore proper network security – it’s essential to your success.
Business Continuity (Backup) Done Right.
When all else fails, you have to rely on a proper business continuity solution, also know as your BDR Device (Backup & Disaster Recovery). The ability to recover data that has been compromised, lost, or corrupted can determine the whether or not your business can continue operating. We protect your data with infrastructure that allows you to restore files, server, or entire environments in minutes. We’re also prepared for hurricanes and other nature disasters, to ensure your business keeps working, despite mother nature’s plans.
Your backup is your lifeline – ensure you have a business continuity plan.
What can you expect?
Peace Of Mind – Around-the-clock monitoring to ensure consistent uptime.
Less Downtime – We’ll anticipate failures before they happen, and proactively resolve them so they don’t affect your business.
Fewer Disruptions – Maintenance services can be performed remotely, and overnight, so you can focus on your business, not on IT.
Predictable Budgeting – Our all-inclusive unlimited IT services are fixed price so you’ll pay the same amount each month.
Leverage Technology Better – We’ll provide insight as to how to improve your systems so your business is always on top.
