IT Support Services
The true difference between IT support providers is the maturity of the IT support services and the capability of their people. See Support PlansUnlimited Business IT Support
Capital Techies provides a full range of IT Support Services & assistance including help desk, on-site and remote support, with expertise across all of your infrastructure needs. We are one of the fastest growing and most successful support providers throughout Washington DC, Maryland and Virginia.
IT Support is our core business
With Capital Techies, you can have true 24/7 IT Support Services whenever you need it. Access the resources of a full-time staff members, plus certified agents and contractors, for your on-site and project work throughout Washington DC, Maryland and Virginia.
View our Support Plans
We offer a range of plans with the depth, breadth, and coverage to suit every business. Each plan includes options so you can tailor the options to requirements today and alter as your needs change. With no lock-in contracts and no sales commissions, we’re here to serve your interests, not ours.
We’re invested in you
Our Service Desk is armed with the best remote management and help desk software available on the market. Our ticketing system is ITIL based, a range of custom reports and SLAs can be configured and managed, and our team uses a sophisticated call center solution to manage your calls with maximum efficiency.
Focus on Client Satisfaction
A constant focus on the user experience has led us to implement the best tools and methodology. Fast response and real-time feedback ensure the highest level of customer satisfaction.
- 16 years’ experience
- ITIL based methodology
- Most advanced remote monitoring and management tools
- Comprehensive ticketing tool, SLA measurement and management
- 24/7 coverage
- Infrastructure and applications
- Professional standards
- 1st – 3rd level technicians backed by engineering specialists
The quality and professionalism of Capital Techies are of a
very high standard and the support coverage
is extremely helpful.
Talk with the Best Rated Managed Service Provider
Learn more about the difference Capital Techies can make to your organisation. Call us on 571-982-6000
