Our Team
Focused on you
Every day, Capital Techies technology professionals come together to help our clients across the Globe to achieve amazing results.
Our team is responsible for leading us forward — and ensuring that the collective talents of everyone within the business continue to focus on our customers and their priorities
Meet the team…
Favio Peralta
MSP Helpdesk Manager
Favio Peralta
Director of Managed Services
His focus is on ensuring that organizations keep up with the ever-changing digital landscape.
Favio is responsible for building and evolving Capital Techies unique modular Managed Service capabilities, as well as ensuring the company’s team is continually innovating and exceeding client expectations.
Meseret Abitte
Service Desk Engineer
Meseret Abitte
Service Desk Engineer
Meseret Abitte is a dedicated Service Desk Engineer with a natural talent for technology and a heartfelt passion for helping others. With two children to inspire and motivate her, she has always been driven by the desire to make a positive impact on people's lives.
Meseret's journey into the world of technology has been seamless, as if it were her second nature. Her innate ability to grasp complex technical concepts and translate them into practical solutions has set her apart in her field. She thrives on the challenges that IT presents and is relentless in her pursuit of excellence.
With invaluable experience in the Managed Service Provider (MSP) industry, Meseret Abitte has honed her skills and developed a deep understanding of the intricate workings of IT systems. She is not only proficient in troubleshooting and resolving technical issues but also excels in providing top-tier customer service, ensuring that clients feel valued and supported.
Meseret's commitment to her craft, combined with her unwavering dedication to her family, makes her a remarkable Service Desk Engineer who approaches every task with enthusiasm and a genuine desire to help others succeed. Her journey is an inspiring testament to the seamless fusion of her technical prowess and her passion for making a difference in the lives of those she serves.
Maha Nasim
Service Desk Engineer
Maha Nasin
Service Desk Engineer
Maha Nasim is a dynamic Service Desk Engineer whose journey in the world of technology is nothing short of remarkable. A recent graduate from George Mason University, Maha accomplished her degree in an impressive two years, demonstrating not only her dedication but also her exceptional aptitude for learning.
Maha's standout quality is her remarkable ability to swiftly grasp and adapt to new technology trends. Her insatiable curiosity and enthusiasm for emerging tech innovations make her a quick learner and a formidable asset in the ever-evolving IT landscape. She thrives on the challenges that come with staying ahead of the curve and effortlessly integrates these advancements into her problem-solving toolkit.
In addition to her academic achievements, Maha brings a host of other qualities essential for a top-tier Service Desk Engineer. Her commitment to exceptional customer service ensures that clients receive prompt and effective support, fostering a positive and trusting relationship. Maha's strong communication skills and empathetic approach make her not just a technical expert but also a reliable and personable point of contact for end-users.
With a passion for continuous improvement and a deep-seated desire to provide seamless IT solutions, Maha Nasim is a rising star in the field of Service Desk Engineering. Her journey serves as an inspiring testament to her dedication, adaptability, and relentless pursuit of excellence in the world of technology support.
Omaid Mohammad
Service Desk Engineer
Omaid Mohammad
Service Desk Engineer
Omaid Mohammad is a Service Desk Engineer with a passion for helping people and solving problems. He is a George Mason Graduate with a degree in Cyber Security.
Omaid has a strong understanding of computer hardware and software, and he is skilled in troubleshooting and resolving a wide range of technical issues. He is also an excellent communicator, and he is able to clearly explain complex technical concepts to non-technical users.
In addition to his technical skills, Omaid is also a team player and a hard worker. He is always willing to go the extra mile to help his colleagues and customers.
Cee Jennings
Service Engineer
Cee Jennings
Service Engineer
Cee Jennings, an exceptional Service Desk Engineer with a strong focus on field support and a reputation for being an outstanding onsite technician. With a wealth of experience in the IT industry, Cee is a seasoned professional dedicated to delivering top-notch service.
Cee's journey in the world of IT is marked by years of invaluable experience, including prior roles at the Fairfax County helpdesk. This background has provided Cee with a comprehensive understanding of diverse IT environments, making them a go-to expert for troubleshooting and problem-solving.
But Cee's expertise goes beyond technical proficiency. They bring to the table an unwavering commitment to customer satisfaction, ensuring that every interaction with clients is marked by professionalism, empathy, and a deep sense of responsibility. This commitment is coupled with a strong communication skillset, allowing Cee to bridge the gap between complex technical issues and straightforward solutions, making the IT experience seamless for clients.
Cee Jennings stands out as an IT professional who thrives on challenges and is at their best in the field. Their dedication to staying at the forefront of IT trends and technologies ensures that they provide cutting-edge solutions to every problem they encounter. With Cee on board, clients can rest assured that their IT needs are in capable hands, backed by a wealth of experience and a passion for excellence.
Donald Nguyen
Service Desk
Donal Nguyen
Service Desk
Donald Nguyen is not your typical Service Desk Engineer; he's a dynamic professional who seamlessly blends technical expertise with a flair for humor. As a customer-focused problem solver, Donald has mastered the art of patient and compassionate support, earning rave reviews for his exceptional bedside manners.
With a passion for helping clients navigate through the complex world of technology, Donald brings a unique approach to IT support. His innate ability to break down intricate technical issues into easily understandable solutions is what sets him apart. Clients not only appreciate his technical proficiency but also value the sense of calm and reassurance he brings to every interaction.
What makes Donald even more intriguing is his dual identity as an up-and-coming comedian. Beyond his role as a Service Desk Engineer, he takes to the stage to entertain audiences with his wit and humor, demonstrating that laughter truly is the best medicine.
In addition to his remarkable customer service and comedic talent, Donald possesses essential qualities that every tech professional should have. These include adaptability in a rapidly evolving tech landscape, a thirst for knowledge to stay at the cutting edge of technology, and a genuine desire to help others succeed in their endeavors.
Donald Nguyen is a Service Desk Engineer with a difference. He's not just your go-to guy for technical support; he's your partner in navigating the digital world, all while bringing a smile to your face.