Serving Washington DC · Fairfax · Bethesda · Baltimore · Richmond · Virginia Beach · Charlotte · Atlanta · Nashville · Philadelphia

Small Business IT Support That Actually Works

You should not need an IT department to have enterprise-grade IT. We give small businesses the whole package — 24/7 helpdesk, real cybersecurity, backups that restore — for one flat monthly rate with a 30-minute response.

  • Your entire IT department for a flat rate
  • 24/7 helpdesk with real technicians — no bots
  • Security included, not upsold
  • Free IT assessment — no obligation
  • AI & automation — Copilot, agents & n8n workflows

★★★★★ 4.9 rated · 1,000+ businesses supported

FREE ASSESSMENT

Book Your Free IT Assessment

15 minutes with a senior engineer. We respond within 30 minutes during business hours — no sales pressure, ever.

Book Your Free 15-Minute Strategy Call →

or Get Your Free Cyber Risk Score →

Free · Takes 3 minutes · No sales call required

✓ Licensed & Insured✓ Microsoft Certified Partner✓ SentinelOne Partner✓ 4.9★ Google Rating✓ U.S.-Based, DC-Headquartered✓ 30-Minute Response SLA
SOUND FAMILIAR?

If Any of These Hit Home, You Are Losing Money Right Now

Bad IT is more than an inconvenience — it stalls operations, burns margin, and puts trust at risk.

The “Computer Guy” Bottleneck

One part-time consultant with a day job cannot answer at 8 a.m. on invoice day. Every hour your team waits on IT is payroll spent going backward.

Enterprise Threats, Small-Business Defenses

Attackers do not check headcount. Small businesses get hit precisely because they are assumed — correctly — to be soft targets.

Surprise Invoices, Mystery Fixes

Per-incident billing punishes you for asking for help and rewards your provider for recurring problems. The incentives are backwards.

Growth Breaks What Worked Yesterday

The setup that ran fine at 8 people quietly buckles at 20 — shared passwords, one overloaded server, backups nobody checks.

Your Competitors Are Quietly Using AI

Copilot drafting their proposals, AI answering their phones, workflows running themselves — small teams using AI punch far above their headcount.

Free AI Tools, Real Business Risk

Customer lists and financials pasted into public chatbots leave your control forever. Ten minutes of policy beats one leak.

OUR SERVICES

IT Support Built Around Your World

Everything below is included in one flat monthly rate — no per-incident billing, no surprise invoices.

MOST POPULAR

Managed IT for Small Business

Everything in one flat-rate plan — no per-incident billing, no surprise invoices.

  • Unlimited support tickets
  • Remote + on-site coverage
  • Dedicated Success Manager
  • Technology planning included

Get a quote →

24/7 Helpdesk

Real technicians who answer in under 30 minutes — around the clock.

  • Phone, email & portal support
  • No bots, no offshore runaround
  • After-hours & weekend coverage
  • Fast on-site dispatch when needed

Get a quote →

SECURITY

Cybersecurity Bundle

The protection stack big companies run, sized and priced for yours.

  • SentinelOne EDR on every endpoint
  • Email security & phishing training
  • 24/7 monitoring & response
  • Cyber insurance readiness

Get a quote →

AI

AI & Automation for Small Business

Punch above your headcount — safely.

  • Microsoft 365 Copilot setup & training
  • AI phone answering & chat agents
  • Workflow automation — n8n & Power Automate
  • AI usage policy that protects your data

Get a quote →

Backup & Recovery

Backups that restore — tested on a schedule, in writing.

  • Immutable cloud backup
  • Microsoft 365 backup
  • Tested restore reports
  • Disaster recovery planning

Get a quote →

vCIO & Strategy

A technology roadmap and budget — not just break-fix.

  • Quarterly business reviews
  • Budget & refresh planning
  • Vendor management
  • Growth & scaling guidance

Get a quote →

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OUR PROCESS

From First Call to Fully Supported in 4 Steps

No surprises, no delays. Here is exactly what happens when you reach out to Capital Techies.

1

Free IT Assessment

We review your environment, listen to your goals, and map your risks. No charge, no commitment — just a clear picture of where you stand.

2

Custom Plan & Proposal

A flat-rate plan built around your operation — defined scope, clear pricing, no per-incident billing or surprise invoices.

3

Onboarding & Implementation

Our engineers deploy the security stack, document everything, and stabilize your environment — with minimal disruption to your team.

4

Ongoing Support & Reviews

24/7 helpdesk with a 30-minute response, proactive monitoring, and quarterly reviews with your dedicated Success Manager.

Ready for IT That Keeps Up With Your Operation?

Book your free, no-obligation IT assessment today. We respond within 30 minutes during business hours.

Schedule Free Assessment →Call 571-982-6000
CLIENT REVIEWS

What Our Clients Say

Real Google reviews from businesses we support.

SERVICE AREA

Serving the DC Metro — and Seven More Markets

Local teams, no travel fees, same-week site visits. Click a market for local details.

Virginia

Southeast & Northeast

Check If We Serve Your Area →
FAQ

Common Questions

Everything you need to know before booking your assessment.

We only have a handful of employees — are we too small?

No. Our flat-rate model scales down to small teams, and small businesses often benefit most: you get an entire IT department — helpdesk, security, strategy — for less than a single hire.

What is wrong with our current per-hour IT arrangement?

The incentives. Per-incident billing makes you hesitate to ask for help and rewards recurring problems. Flat-rate flips it: we only win when your systems just work.

Is cybersecurity really included, or is it an upsell?

Included. EDR on every endpoint, email security, monitoring, and training are part of the base plan — because a small business without them is one phishing email from disaster.

What does small business IT support cost?

A flat monthly rate based on headcount, with unlimited support included. A free assessment gives you an exact number — most clients know theirs within a day.

Which regions do you serve?

Headquartered in the DC metro, we support small businesses across Washington DC, Maryland, Virginia, Philadelphia, Charlotte, Atlanta, and Nashville — with local on-site coverage in each.

Is AI actually practical for a small business?

Very — it is the biggest leverage small teams have had in decades. Copilot in your email and documents, AI agents answering calls, and automated workflows between your apps. We set it up, train your team, and put a simple policy around it so your data stays yours.